Careers

 

Careers at Werres Corporation

Leading the Way of the Future of Material Handling

Werres Corporation is a fast-growing material handling solutions provider that utilizes its expertise to enable our customers to dramatically improve their operational efficiency and productivity – and therefore better satisfy their own customers’ diversified needs.

Werres is a highly trained group of material handling specialists. We continually strive to create an environment which fosters teamwork, mutual respect and high morale.

Werres employees are assured career development, continuing education, advancement opportunities, job stability, great benefits and a culture unlike any other. We offer a competitive benefits and compensation package and provide an environment that encourages and rewards imagination, creativity and excellence.


Contact us today about current employment opportunities. We look forward to hearing from you.

 

Employment Opportunities

Service Manager
 

The objectives of this position are to: 1) provide maximum customer satisfaction by providing quality and timely service at a fair market cost to the customer; 2) promote and support service marketing programs; 3) promote a professional image of the dealership; 4) generate an acceptable revenue and profit margin; 5) plan for future growth; and 6) provide a strong team / teamwork atmosphere.


PRINCIPAL DUTIES AND RESPONSIBILITIES
Control daily operations of the service department through maintenance of an orderly flow of paperwork through the department. This includes work orders, time sheets, service parts requisitions, service dispatch records, warranty records and so forth.


Responsible for assessing the abilities of potential Team Members and selecting the individuals most capable of performing the duties of the job within the service function.


Evaluates the training needs of the department and plans for the regular training of all service Team Members.


Responsible for regularly evaluating the job performance of all department Team Members by assessing their achievement of established goals and objectives.


Works with Team Members and Customers in the resolution of disputes and opportunities.


Evaluates and forecasts for future manpower needs, then plans the necessary hiring and training processes to meet those objectives.


Control and evaluate service department income and operating costs through planning and development of budgets and profit and loss statement evaluation.


Promote the service department with present and potential Customers through active marketing of service department programs such as: 1) Scheduled and Comprehensive Fixed Price maintenance contracts; 2) increased service parts sales; 3) truck and component rebuilding (shop work); 4) service specials and promotions; 5) work teams; 6) peers and Team Members; and 7) Werres Corporation products.


OTHER DUTIES AND RESPONSIBILITIES
Maintains liaison and best possible relations with equipment vendors to enlist their aid and support when
needed.


Monitors performance standards of new equipment and provides feedback to manufacturer.


Maintains open communications among management, Team Members, other departments, and Raymond.


Evaluates month-end service reports for accuracy, trends and measurements.


KNOWLEDGE, SKILLS AND ABILITIES
Bachelor’s degree preferred or equivalent experience.
Two years of successful field service experience.
Excellent organizational skills.
Strong customer service skills.
Ability to communicate effectively with other management, Team Members and Customers.
Ability to effectively monitor and develop personnel.
Proficient with a personal computer using both Windows and ERP operating systems.
Ability to read and understand necessary service and training manuals.
Must exhibit an orientation to detail and ability to manage changing priorities.
Such other knowledge, skills and abilities as are necessary in connection with additionally assigned duties.


LEVEL OF AUTHORITY
The Service Manager is responsible and accountable to the Vice President, AfterMarket Services. In
addition the Service Manager also works closely with all other departments.


WORKING CONDITIONS
Working in an office as well as a warehouse environment with possible exposure to extreme temperatures
for short periods of time. Use of computer and terminal to gather data and generate reports and memos.
Must be able to deal with strict deadlines, upset Customers and technicians. From time to time, must work
on equipment in the field. At which time, could be exposed to varying environments at the customer’s site,
including potential exposure to dangerous chemicals and solvents if proper safety procedures are not
followed. Overnight travel at short notice may be required.


PHYSICAL REQUIREMENTS
Ability to perform moderate physical work, exerting in excess of 50 pounds of force occasionally, up to 25
pounds frequently, performing such activities as climbing, balancing, stooping, kneeling, crouching, reaching,
standing, walking, pushing, pulling, lifting, and grasping. Must be able to sit for long periods of time for travel
and sedentary work.

Sr. Sales / Applications Engineer
 

Career opportunity with nationally recognized materials handling systems integrator is available for a motivated, goal oriented individual with 10+ years related work experience. The primary responsibility of the Sr. Sales/Applications Engineer is to educate, promote and sell Werres Corporation's products and services to existing and potential customers. Other responsibilities include participation in specification development, proposal construction, contract negotiations, and post order activities such as equipment commissioning and testing, training and acceptance. Excellent compensation and growth potential. Must be proficient in all aspects of concept and application of complete materials handling systems. MS Project, AutoCAD. Project Management experience is a plus. Benefits available including medical, dental, vision, life, short and long term disability, and matching 401k. Drug Screen and background check required. EEO/AAE

Interested candidates should e-mail, fax, or mail their resume containing employment history, educational background, and salary history
Service Technicians
Richmond Southward to Virginia Beach / Central Virginia
 
Interested candidates should e-mail, fax, or mail their resume containing employment history, educational background, and salary history
Service Technicians
MD/VA Eastern Shore
 
Interested candidates should e-mail, fax, or mail their resume containing employment history, educational background, and salary history
Service Technicians
Baltimore
Interested candidates should e-mail, fax, or mail their resume containing employment history, educational background, and salary history
Service Technicians
Washington DC and Northern VA Metro Area
Interested candidates should e-mail, fax, or mail their resume containing employment history, educational background, and salary history
Service Technicians
I81 Corridor – Roanoke, Danville, Lynchburg, Harrisonburg, Winchester
Interested candidates should e-mail, fax, or mail their resume containing employment history, educational background, and salary history
 

Werres is the authorized Sales and Service Center for Raymond® forklifts in Maryland, DC, Virginia and eastern West Virginia.